Community Neighbour Volunteer

Age UK West Sussex and Brighton & Hove

Register your Interest

The service:

  •  Get referrals from the Community Neighbours Coordinator.  
  •  Visit clients at their homes and in the local community.
  •  Help clients following the guidance of the Community Neighbour Coordinator, considering the client’s needs, and report progress or issues.
  •  Keep records of your interactions and share them with your manager every month or through the online form.
  •  Work closely with the Community Neighbour Coordinator, asking for advice, guidance, and support when needed.
  •  Follow AUKWSBH policies and standards, especially those on safeguarding, confidentiality, anti-discrimination, and health and safety.
  •  Report any worries or safeguarding concerns and communicate appropriately.
  •  Follow the Lone Working Policy and guidelines. Your safety is important, so don't go into a client's home. Let a friend or family member know where you're going and when you expect to finish. If you can't find a lone working buddy, talk to the Community Neighbour Coordinator.


You don't need experience or qualifications. We'll give you training and support.

Show good listening, talking, and caring skills.

Be confident, come to training, do at least one session a week, and have a safety check (DBS).


  •  Meaningful Connections: Build strong connections within the community by actively engaging with and supporting your neighbours.
  •  Personal Fulfilment: Experience the joy of making a positive impact in the lives of older individuals, fostering a sense of fulfilment.
  •  Community Impact: Contribute to creating a vibrant and connected local community, where everyone feels valued and supported.
  •  Skill Enhancement: Develop valuable skills in communication, empathy, and community outreach, enhancing your personal and professional growth.
  •  A Sense of Belonging: Become an integral part of a compassionate team, working together to address the needs of older people in our community.
  •  Training and Support: Receive comprehensive training and ongoing support to ensure you feel confident and well-prepared in your volunteering role.
  •  Volunteering as a Community Neighbour not only benefits those you support but also enriches your own life through meaningful connections and the satisfaction of making a difference in your community.

Practical Considerations

This is a Brighton & Hove project only.  You'll be visiting people in their own homes so there will a level of flexibility needed.  Reasonable travel expenses will be paid.  

When do I need to be available?

Morning Afternoon Evening

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • This role is adaptable for different abilities
  • Training