Customer Service Assistant Scope Brighton
About your role
As a Customer Service Assistant you’ll help raise vital funds for our work towards achieving everyday equality for disabled people. You will make a real difference to disabled people and their families at a time of need.
This role is based mainly on the shop floor welcoming and interacting with customers, offering help with any questions they have and serving them on the till.
As well as selling items at the till point you may be asked to help with other tasks such as sorting donations, rotating stock and creating eye-catching window displays.
You don’t need special skills or experience to volunteer, just a positive attitude and a friendly approach to chatting with other people. We welcome anyone who is interested in charity shops, passionate about disability equality, wants to learn something new, or keen to meet people.
Developing skills in customer service, till operation and merchandising. Working with a friendly and supportive team of staff and volunteers.Relevant training to do your role efficiently and safely and access to Scope's online training platform.
You will be based at Scope's Brighton Shop on London Road, Brighton. We’d love your help for as little as one hour a week, but if you can give more time that would be even better. Chat to us about the hours and days that suit you.
When do I need to be available?
|During shop opening hours, 10.30 to 6 Monday to Saturday, 10.30 to 4.30 Sunday.
Where does this role take place?
Equal Opportunities Policy or Statement
Health and Safety
Insurance Cover for Volunteers
Suitable for 13 - 16 years
Volunteers must be at least 14 years old
Suitable for 16 - 18 years
Suitable for a group of volunteers
Suitable only for (e.g. 18+, LGBT, BAME, Women only)
Support on Offer
This role is adaptable for different abilities