Customer Service Assistant Scope Brighton


Register your Interest

About your role

As a Customer Service Assistant you’ll help raise vital funds for our work towards achieving everyday equality for disabled people. You will make a real difference to disabled people and their families at a time of need.

This role is based mainly on the shop floor welcoming and interacting with customers, offering help with any questions they have and serving them on the till. 

As well as selling items at the till point you may be asked to help with other tasks such as sorting donations, rotating stock and creating eye-catching window displays.


You don’t need special skills or experience to volunteer, just a positive attitude and a friendly approach to chatting with other people. We welcome anyone who is interested in charity shops, passionate about disability equality, wants to learn something new, or keen to meet people.


Developing skills in customer service, till operation and merchandising. Working with a friendly and supportive team of staff and volunteers.Relevant training to do your role efficiently and safely and access to Scope's online training platform.

Practical Considerations

You will be based at Scope's Brighton Shop on London Road, Brighton. We’d love your help for as little as one hour a week, but if you can give more time that would be even better. Chat to us about the hours and days that suit you.

When do I need to be available?

Details During shop opening hours, 10.30 to 6 Monday to Saturday, 10.30 to 4.30 Sunday.
Morning Afternoon Evening

Where does this role take place?

45b London Road

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
    Volunteers must be at least 14 years old
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • This role is adaptable for different abilities
  • Training