Customer Service & Retail Volunteer - Peacehaven

Martlets Hospice

Register your Interest

Are you looking to gain experience in a fun, friendly retail environment? Our shops are the perfect opportunity to expand your skills and knowledge whilst raising vital fund for Martlets.

What will I be doing?
This role is based mainly on the shop floor and will involve:

  • Greeting customers and creating a friendly, welcoming atmosphere
  • Providing assistance and asking customers if they need help or product recommendations
  • Serving customers on the till, handling cash and card payments
  • Talking about Gift Aid, explaining why it is important to the charity and helping customers sign up
  • Keeping the shop floor looking great by tidying counters, refilling rails and organising displays
  • As well as selling items at the till point and providing great customer service, you may also be asked to help with:
  • Steaming and pricing clothes
  • Culling or rotating stock
  • Accepting and sorting donations, deciding what to sell in the shop, and what should go to a different location.


  • a friendly and welcoming attitude
  • being open to learning new things.


  • being part of a small, friendly team
  • gaining experience in a retail environment
  • being part of Team Martlets and feeling proud every day.

Practical Considerations

We pay reasonable travel expenses.

When do I need to be available?

Morning Afternoon Evening

Where does this role take place?

Martlets Hospice Charity Shop
172 South Coast Road
BN10 8SZ

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
    through a 3rd party
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • This role is adaptable for different abilities
  • Training