HaKIT Computer Drop-in Volunteer (Wednesday 3-5pm Volunteer led session)

The Hangleton and Knoll Project

Register your Interest

Are you computer savvy? Do you enjoy sharing your skills and knowledge? Got a bit of free time to volunteer as part of a friendly team?

Our Wednesday afternoon (3-5pm) computer drop-in is volunteer-led, with volunteers supporting local residents to build confidence with everyday digital tasks. Unlike our other drop ins, David, our qualified IT tutor, will not be present at this session, so volunteers need to feel comfortable using their own initiative and co-working with another volunteer. On the odd occasion, there may be sessions when other volunteers are unavailable and you will be lone working, when you felt confident enough in the role to do so.

The sorts of things you could be helping learners with could include:

•    Using a computer, tablet or mobile phone for the first time
•    Searching the internet
•    Setting up, accessing and replying to emails
•    Paying bills online
•    Downloading and using apps
•    Phone storage
•    Printing

Benefits

1. Make a real difference in your community
Share your knowledge and help local people build essential digital skills. With so many everyday tasks now online, your support can make a lasting difference to someone’s confidence, independence and wellbeing. It’s a rewarding way to give something back to your community.

2. Develop your own skills, confidence and initiative
Build your communication, problem-solving and decision-making skills while keeping up to date with digital tools. This is a good opportunity for someone who enjoys learning, using their initiative and supporting others in a practical, hands-on way.

3. Be part of a friendly volunteer team
Meet new people and become part of a welcoming volunteer community. You’ll co-work with another volunteer during the session and be part of the wider HaKIT and Hangleton and Knoll Project (HKP) team, making a positive impact together.

Skills

We are looking for volunteers who are confident using computers, smartphones and tablets, with a good level of digital literacy. You should be comfortable using the internet, email, apps and everyday software, and helping others with common digital issues.

You do not need to be an IT expert, but as this session is volunteer-led, you will need to feel confident working independently, using your initiative, researching solutions and knowing when to signpost or ask for support.

We are seeking friendly, approachable volunteers who enjoy helping others. Patience, empathy and clear communication are essential, as learners will have different abilities, confidence levels and support needs.

You should be able to explain technology in a calm, supportive way and adapt your approach to different learning styles and paces.

When do I need to be available?

Morning Afternoon Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Where does this role take place?

St Richards Community Centre
Egmont Road
Hove
East Sussex
BN3 7FP

Register your Interest

  • Details
  • Disabled Access
    There is a Wheel Chair Lift available at St Richard’s Community Centre
  • Equal Opportunities Policy or Statement
  • Expenses
    Out of pocket expenses paid, i.e. travel to and from sessions
  • Health and Safety
  • Induction
    Interview/meeting Volunteer Role description References Support agreed Induction checklist
  • Insurance Cover for Volunteers
    Volunteers covered under HKP Employment Liability
  • Other
  • Suitable for 13 - 16 years
    Restricted to Adult volunteers
  • Suitable for 16 - 18 years
    Restricted to Adult volunteers
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
    Restricted to Adult volunteers
  • Support on Offer
    Although this is a more independent volunteering role, there is no expectation that you will lone work without plenty of shadowing, learning and training opportunities first. You will be supported to build your confidence in the role at a pace that feels right for you. While David, our IT Tutor, will not be present during the Wednesday volunteer-led session, there will usually be other HKP staff in the building should something come up and you need support. There will be opportunities to touch base with David in between sessions, ask questions and reflect on anything that has come up. Should a learner need support with something that requires specific tutor support, David runs 3 other drop in sessions throughout the week you can signpost the learner to. Volunteers are offered quarterly one-to-one supervision and team meetings, providing regular opportunities to share learning, raise any concerns and feel part of the wider HaKIT team.
  • This role is adaptable for different abilities
  • Training
    Access to training