Healthlink volunteer

Volunteering Matters - LifeLines

Register your Interest

Health appointments are crucial for staying well, but we know that getting there, navigating the journey, or remembering everything said during an appointment can be stressful or overwhelming, especially alone.

Our volunteers accompany beneficiaries – on foot, or by bus, taxi or patient transport – and provide support, connection and care, often during the appointment itself.

We’re looking for compassionate and committed people to join our team and help older people maintain their wellbeing. This is a rewarding, flexible role suitable for people who cannot make regular weekly commitments.

Benefits

We will provide:

  • Full training for the role.
  • Regular support and guidance from the Lifelines team.
  • Reimbursement for all out-of-pocket expenses.
  • Opportunities to meet and socialise with other volunteers.
  • The chance to use your skills and experience to improve the lives of others.
  • Reference confirming the work you have done.

Practical Considerations

Practical considerations

Our office is based at Community Base in central Brighton, near the station and a number of bus routes stop nearby. This is where induction and training will take place.

The beneficiary health appointments can take place across Brighton and Hove, using a variety of transport methods (walking, bus, car, taxi, patient transport), depending on the beneficiaries requirements. 

When a beneficiary requires support, we would contact you (and all Healthlink Volunteers) with the appointment date, time, location and transport to see who is available for support. If you are able to help, we would get in touch with details to arrange the match.

Support DisabledWe are able to support those with disabilities and/or requiring additional support in our induction and training processes, However, the nature of this role means that some locations where beneficiaries live, and transport methods to be used (bus, car) may exclude them. We would have to take that into account when matching the volunteer to a beneficiary.

Skills

You will need to demonstrate:

  • An interest in working with older people.
  • Ability to provide encouragement and support in a sensitive and caring manner, to people from a variety of backgrounds.
  • Flexibility and able to use own initiative.
  • Good levels of organisation, reliability, and timekeeping.
  • Ability to maintain confidentiality.

When do I need to be available?

Details This role is very flexible as support requests can be any day, and it's up to you which ones you are able to support. We'll let you know when a support request comes in, and if you're able to help then just let us know.
Morning Afternoon Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Where does this role take place?

Brighton and Hove

Register your Interest

  • Details
  • Disabled Access
    Volunteers will need to be confident using public transport and support people who may have limited mobility themselves to a range of healthcare venues. The Lifelines office does have disabled access.
  • Equal Opportunities Policy or Statement
  • Expenses
    Out of pocket expenses will be reimbursed.
  • Health and Safety
  • Induction
    Yes - all volunteers receive an induction and training specific to the role before they start volunteering.
  • Insurance Cover for Volunteers
  • Support on Offer
    Ongoing support provided as required.
  • Training
    Induction, training and ongoing training opportunities provided