Info and Resource Volunteer for the Mental Health Advice Service
Mind in Brighton and Hove
The Mental Health Advice Service receives a wide range of enquiries and we like to respond to these as fully as we can. As a result, research into, and the updating of information about services, organisations, groups and activities, accounts for a significant part of the work we do. We also create and develop resources in response to frequent requests, that go out to the public, and sometimes onto our website.
Help with research and resource development:
- help to research services, resources and information that may be of interest to our clients
- to do research online and have email or phone contact with these services where necessary
- Update existing researched information and resource lists
- Help to develop new resources for the use of team members and clients
- Present information in an accessible and clear format.
The deadline for applications is Monday 11th March 24.
We are looking for volunteers who have:
- a non-judgemental approach and ability to empathise with others
- an ability to listen and communicate well, in a clear and assertive manner, with a wide range of people on the phone and in writing
- an understanding of the issues that someone experiencing emotional distress and the people who care for them may face.
- an ability to confidently use Microsoft Office (particularly Word, Excel, Outlook) programmes and the internet.
- an ability to research information and check for accuracy and reliability
- reliability and good organisational and time management skills
- an ability to be responsible and work within boundaries
- an ability to take responsibility for own wellbeing and seek support when needed
- an ability to put training into practice
- an understanding of the value in taking part in ongoing training and supervision session.
- An opportunity to be part of a team offering support to people, carers and professionals on mental health issues.
- Experience of working within a small friendly team.
- Training provided and expenses paid.
- Office address: Mind in Brighton and Hove, 51 New England St., Brighton BN1 4GQ
- Good bus route links to London Road.
- Parking available on the premises.
- Flexible working hours
- Flexibility with working from home and office.
When do I need to be available?
|Time commitment guide: 10 hours a month minimum, with flexible working times, and flexibility with working times at the office and from home.
Where does this role take place?
- Black and Minority Ethnic Communities
- Community Food
- Computers, IT and Websites
- Crime, Victims and Offenders
- Employment, Education and Training
- Families and Parenting
- Fitness and Sport
- Health and Social Care
- Homeless and Housing
- Learning Disabilities
- Lesbian Gay Bisexual and Transgender
- Libraries, Books and Literature
- Mental Health
- No specific interest
- Older People
- Refugees, Asylum Seekers, Migrants
- Substance Misuses and Addiction
- Womens Issues
- Young People
- Administration and Office
- Advice and Information
- Computers, IT and Websites
- General Helping
- Local Events
- Sorting and organising items
Disabled parking bay and onsite parking. Lift access to top floors.
Equal Opportunities Policy or Statement
Equal Opportunities policy in place
Health and Safety
Health and safety policy in place
Induction and training provided
Insurance Cover for Volunteers
Volunteers are covered by organisational insurance
Suitable for 13 - 16 years
Suitable for 16 - 18 years
Suitable for a group of volunteers
Suitable only for (e.g. 18+, LGBT, BAME, Women only)
Support on Offer
One to one Supervision provided
This role is adaptable for different abilities