Information and Support Outreach Volunteer (Community - Brighton Food Banks)

At Macmillan we give people with cancer everything we’ve got. Are you empathetic with good listening skills? Then we would love you to join our team as an Information and Support Outreach Volunteer and help us support people affected by cancer. This role involves representing the Macmillan Horizon Centre at various food banks in Brighton to provide information on Macmillan's support services to local residents. You'll work to foster a good rapport with the local community as a trusted resource for those who may have questions about cancer support, either for themselves or for someone they're supporting. You'll also share information on cancer screening programs. By sharing your skills and time, you’ll use and develop your communication and customer service skills in a rewarding role to help us reach more people affected by cancer. If you would like to be part of our volunteer team, apply to volunteer today!

Skills

What you will be doing

• Providing a welcoming environment and putting people at ease
• Giving people an opportunity to talk about their experiences, including patients (and their families) who may be receiving end of life care
• Signposting and referring people to local support services
• Providing people with leaflets and websites that offer information and support related to cancer.

The skills you need

• Empathy and ability to relate and respond well to people
• Good listening skills
• Ability to work well in a team
• Initiative and ability to refer complex issues to the right person when needed.

Benefits

What's in it for you

• Use and develop your communication and customer service skills
• Meet new people as part of a friendly team that makes a difference
• Receive an induction, relevant training, the support you need to carry out your role, and agreed out-of-pocket expenses (reimbursed within our guidelines).

Practical Considerations

This volunteering opportunity will be at Foodbanks around the City.

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Where does this role take place?

Register your Interest