Involvement and Engagement Volunteer

St Mungo's

Register your Interest

At St Mungo's we continue to work tirelessly to end homelessness and change lives for the better. To do this we need your help. Volunteers play a crucial role in helping people recover from homelessness, and the experience, skills and knowledge they bring, make a real difference to the lives of those we work with.

As an Involvement and Engagement Volunteer, you will be ensuring our clients are actively and meaningfully involved in their local service. Involving clients not only makes our services better and more sustainable, but also helps the individual to develop new skills and gain confidence.

In this role you will be supporting us with all or some of these tasks:

  • Engaging with clients and getting their feedback on how to improve the service.
  • Building rapport and relationships with clients and finding out more about their skills and interests.
  • Planning and facilitating activities based on client feedback e.g. gardening, barbecues, etc.
  • Encouraging and supporting clients to participate in activities.
  • Evaluating these activities and presenting findings to both staff and clients.
  • Attending resident/client meetings.
  • Empowering clients to get further involved with the local community or other involvement opportunities offered within St Mungo's.
  • Adhering to St Mungo's Policies and Procedures at all times.  


Do I need to have any specific skills?

  • Any skills or interests that you can share with clients would be welcome.
  • Experience of working with people with complex support needs is welcome.
  • Ability to work on own initiative, flexibility, adaptability.
  • Problem solving skills and a can-do attitude.
  • A friendly personality, good interpersonal skills, and enthusiasm.
  • An understanding of the causes of homelessness and its impact.
  • Genuine interest and commitment to St Mungo's work and client group.
  • An understanding of and commitment to diversity and equality.



  • Making a significant contribution to combatting homelessness.
  • Opportunity to develop skills and experience of the homelessness sector within a dynamic, positive, friendly and supportive environment.
  • Socialise with like-minded people and other volunteers.

Practical Considerations

  • All our roles require a 6 month commitment.
  • A DBS check will be carried out for this role.

When do I need to be available?

Details Monday - Friday between 9am - 5pm, 4 hours per week.
Morning Afternoon Evening

Where does this role take place?

Brighton and Hove

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
    Out of pocket travel expenses reimbursed.
  • Health and Safety
  • Induction
    Induction and training
  • Insurance Cover for Volunteers
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • Training
    Training and access to additional training.