We are seeking a volunteer Membership Database Officer to support the accurate reporting and management of membership information held in our MemberPress database. This role is ideal for someone with strong Microsoft Excel skills, is confident working with online data exports and has a clear understanding of GDPR and responsible data handling. The post holder will play a key part in ensuring that SOS maintains accurate membership records, produces reliable reports, and provides essential information to colleagues involved in membership administration, financial reporting and member communications.
Purpose
• To extract, process and report on membership data from the MemberPress database.
• To generate accurate mailing lists, membership statistics and Gift Aid reports.
• To support the Membership Secretary, Treasurer and Newsletter Editor with timely and reliable data.
• To uphold GDPR SOS policy
• To ensure data is clean for reporting efficiently and suggest changes where needed.
Benefits
- Be part of a successful and friendly team
- Able to join our annual conference and field trips
- Knowing that your work is helping deliver benefits for nature in the county.
Practical Considerations
There is real flexibility in when this work needs to be delivered, Most of the work can be done from home and meetings via video conferencing. When in person events happen, often there are hybrid alternatives and meeting places are generally at places that can be accessed by public transport.
We estimate that it would take an hour or two a month to deliver this work, perhaps a little more for some deadlines.
Support Disabled
Each case would be treated on its individual circumstance.Skills
Essential
• Strong proficiency in Microsoft Excel, including PivotTables and Lookup functions.
• Confidence downloading and importing data from online databases.
• Ability to produce accurate reports and mailing lists.
• Understanding of GDPR and secure data handling practices.
• Good organisational skills and attention to detail.
• Ability to work independently and communicate clearly with colleagues.
Desirable
• Experience with MemberPress or other membership database systems.
When do I need to be available?
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- Interests
- Computers, IT and Websites
- Environment
- Activities
- Administration and Office
- Advice and Information
- Computers, IT and Websites
- Fundraising and Finance
- Details
- Disabled Access
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Equal Opportunities Policy or Statement
We have a policy which is regularly reviewed. -
Expenses
Reasonable direct expenses can be claimed. -
Health and Safety
We have a policy which is regularly reviewed. -
Induction
We have an induction pack and training session. - Insurance Cover for Volunteers
- Other
- Suitable for 13 - 16 years
- Suitable for 16 - 18 years
- Suitable for a group of volunteers
- Suitable only for (e.g. 18+, LGBT, BAME, Women only)
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Support on Offer
Via 121 and team meetings. - This role is adaptable for different abilities
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Training
We are anticipating not to have to train in the core work but introducing Memberpress and Wordpress will be trained if required.


