Safer ageing volunteer

Hourglass - safer ageing, stopping abuse

Register your Interest

Do you enjoy spending time with older people? Can you spare some time to help others? Becoming a Safer Ageing volunteer may be just for you!

Hourglass is a UK-wide charity dedicated to calling time on the harm, abuse and exploitation of older people.

We promote safer ageing and a fairer society for all older people: delivering a range of support services from prevention and early intervention, right through to direct support and recovery.

To build on our vital Helpline facility, we are now working to extend the range of community-based services we offer, and are excited to recruit a team of volunteers to join us.

The aim of the this role is to provide support to older people within the local community by empowering through knowledge, confidence and arming with practical measures to protect from becoming a victim of, or assist in recovery from, harm, exploitation and abuse.

Key task is to empower, educate and support people within the community, using Hourglass Safer Ageing materials and services to raise awareness of the types of abuse, associated risk factors and develop an understanding on how to prevent or recover from abuse. 

This can include:

  • Weekly Safer Ageing ‘check-ins’ via phone or in person visits. 
  • Remote check-in service via text or online e.g. social media, email.
  • Raising awareness of Hourglass Safer Ageing Support Services.
  • Facilitation of discussion groups / knowledge share sessions on ageing safely.
  • Hosting Safer Ageing stands or pop-up stands community events or venues.


  • Commitment to Hourglass’s ethos of “Safer Ageing, Stopping Abuse”.
  • An understanding of the experiences of and issues affecting older people.
  • Reliable and able to commit to the hours required for the role.
  • Commitment to undertake induction and on-going training. 
  • Excellent communication skills. 
  • Able to listen patiently and constructively and provide advice and guidance in a non-judgemental manner.
  • Display empathy, respect and sensitivity.
  • Maintain confidentiality and deal appropriately with sensitive issues. 
  • Operate within personal and organisational boundaries.


  • Make a difference - create communities in which we can all age safely.
  • Improve your knowledge of the issues facing older people.
  • Become part of a friendly team of staff and volunteers .
  • Access to a range of training courses and events.
  • Develop confidence, interpersonal and social skills.

Practical Considerations

  • Volunteer must be 18yrs+
  • DBS/PVG/Access NI criminal records check, (if required)
  • Able to commit to staying with the service for a minimum of 6 months.
  • Opportunity home-based with some home based visits or in the local community.

Training and Support:

  • Induction Training Course .
  • Training and Support Programme. 
  • Other Learning and Development opportunities. 
  • On-going support, monitoring and reviews. 
  • Team Meetings.

When do I need to be available?

Details Time Commitment: Flexible from 1 hour per week, (dependent on the volunteer activity). We ask if volunteers can commit to staying with the service for a minimum of 6 months.
Morning Afternoon Evening

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
    Authorised travel and refreshment costs reimbursed.
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • This role is adaptable for different abilities
  • Training