To assist the Turning Tides Volunteer Van Driver carrying out deliveries and collections of items (including furniture) usually from people’s homes to our storage unit, or one of our Projects.
This will include lifting and moving items (food crates and furniture) adhering to manual handling policy and using safety aids and with support where needed from the Van Driver. Therefore, the role does need you to be physically fit and able to carry out these duties.
- To act at all times as a representative of Turning Tides in public
- To make an assessment, where appropriate, regarding the quality of donated items and only pick up those that meet our guidelines.
- To provide a high level of customer service by being polite and respectful to supporters, and to ensure that items being delivered or collected are handled and transported carefully.
- To contact the office immediately there are any problems attending a delivery or collection.
Skills
It is Turning Tides’ hope and expectation that as a volunteer you will:
- be inclusive and welcoming.
- communicate with staff on duty
- Enthusiastic and enjoys being part of a busy team
- be flexible to the needs of the staff member on duty
- abide by the Confidentiality, Professional Boundaries and Health and Safety Policies at all times
- fit and able to carry out physical duties such as lifting and moving furniture.
- To be committed to health and safety by taking precautions when lifting and carrying items as per Manual Handling training.
- To immediately report to the Donations Coordinator any problems experienced during your volunteer duty.
- To volunteer on a rota basis agreeing to come in at set times, and to give appropriate notice directly to the Donations Coordinator or Volunteer Coordinator if you are unable to attend.
Benefits
- Gain experience in an assistant role
- Work as part of a team
- Get involved in the local community.
Practical Considerations
The role will include lifting and moving items (food crates and furniture) adhering to manual handling policy and using safety aids and with support where needed from the Van Driver. Therefore, the role does need you to be physically fit and able to carry out these duties.
When do I need to be available?
Details | weekday mornings (days to be agreed) – minimum 1 morning per week. |
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Where does this role take place?
- Interests
- Community Food
- Homeless and Housing
- Activities
- Sorting and organising items
- Supporting Charities
- Details
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Disabled Access
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Equal Opportunities Policy or Statement
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Expenses
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Health and Safety
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Induction
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Insurance Cover for Volunteers
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Other
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Suitable for 13 - 16 years
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Suitable for 16 - 18 years
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Suitable for a group of volunteers
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Suitable only for (e.g. 18+, LGBT, BAME, Women only)
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Support on Offer
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This role is adaptable for different abilities
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Training
Turning Tides offers volunteers training so your time volunteering is the best it can be, is as safe as possible, and of course adds value to your experience and to Turning Tides. Every volunteer regardless of role will have their initial induction. During this induction you be taken through our volunteer handbook. The induction will cover Professional Boundaries, Safeguarding and Equality and Diversity and be a chance for you to ask any questions. All volunteers are provided with a copy of Turning Tides Code of Conduct and are expected to adhere to this throughout all of their volunteering activities. This role requires the following additional training, and we ask that you can commit to this. (The training is in a variety of formats depending on the subject – a video to watch, a document to read or an online course). Training: Manual Handling, H & S site specific Induction