- To drive the Turning Tides van carrying out deliveries and collections of items (including furniture) usually from people’s homes to our storage unit, or one of our Projects.
- This will include lifting and moving items (food crates and furniture) adhering to manual handling policy and using safety aids and with support where needed from the Van Assistant. Therefore, the role does need you to be physically fit and able to carry out these duties.
- To act at all times as a representative of Turning Tides in public, by adhering to the speed limit and all other motoring laws and to show other road users and pedestrians every possible courtesy, including ensuring people can pass by safely when the van is parked.
- To make an assessment, where appropriate, regarding the quality of donated items and only pick up those that meet our guidelines.
- To provide a high level of customer service by being polite and respectful to supporters, and to ensure that items are handled carefully.
Skills
- Be inclusive and welcoming.
- Communicate with staff on duty.
- Enthusiastic and enjoys being part of a busy team.
- Be flexible.
- Abide by the Confidentiality, Professional Boundaries and Health and Safety Policies at all times.
- To contact the office immediately if there are any problems attending a delivery or collection.
- To immediately report to the Donations Coordinator any problems experienced during your volunteer duty such as shortages of fuel, damage to the van or customer complaints.
- To be committed to health and safety by taking precautions when lifting and carrying items as per Manual Handling training.
- To volunteer on a rota basis agreeing to come in at set times, and to give appropriate notice directly to the Donations Coordinator or Volunteer Coordinator if you are unable to attend.
- To record the mileage in the record book at the end of every duty.
Benefits
- Work as part of a team
- Get involved in the local community.
Practical Considerations
- This role includes lifting and moving items (food crates and furniture) adhering to manual handling policy and using safety aids and with support where needed from the Van Assistant. Therefore, the role does need you to be physically fit and able to carry out these duties.
- Have a full, clean driving licence.
- A driver’s risk assessment will also need to be completed to support you in your role.
When do I need to be available?
| Details | weekday mornings (days to be agreed) – minimum 1 morning per week. |
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Where does this role take place?
Town Hall
Chapel Road
Worthing
West Sussex
BN11 1HA
- Interests
- Community Food
- Homeless and Housing
- Details
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Disabled Access
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Equal Opportunities Policy or Statement
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Expenses
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Health and Safety
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Induction
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Insurance Cover for Volunteers
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Other
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Suitable for 13 - 16 years
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Suitable for 16 - 18 years
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Suitable for a group of volunteers
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Suitable only for (e.g. 18+, LGBT, BAME, Women only)
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Support on Offer
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This role is adaptable for different abilities
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Training
Turning Tides offers volunteers training so your time volunteering is the best it can be, is as safe as possible, and of course adds value to your experience and to Turning Tides. Every volunteer regardless of role will have their initial induction. During this induction you be taken through our volunteer handbook. The induction will cover Professional Boundaries, Safeguarding and Equality and Diversity and be a chance for you to ask any questions. All volunteers are provided with a copy of Turning Tides Code of Conduct and are expected to adhere to this throughout all of their volunteering activities. This role requires the following additional training, and we ask that you can commit to this. (The training is in a variety of formats depending on the subject – a video to watch, a document to read or an online course). Training: Manual Handling, H& S site specific induction